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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tarrence Russell Russell

May 16, 2025

5  out of  5
rating by Tarrence Russell Russell
"Very helpful, and easy to work with. Thanks Lucy"
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nichole mcdonald

May 14, 2025

5  out of  5
rating by nichole mcdonald
"Lucy was such a help at adjusting my policy and finding what best works for me and my son. I really appreciate her clear communication. I know exactly what my policy has and what to expect from it and the expectation financially. Thank you Lucy very much"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Lucy is one of our valued team members and she prides herself on ensuring that customers have clarity when purchasing insurance. - Fabio Soto"
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Einar Galleno

May 14, 2025

5  out of  5
rating by Einar Galleno
"Lucy was fantastic in helping me out on such a short notice."
We responded:
"Thank you so much Einar for taking time out of your busy schedule to provide us with a review. No silly questions here. We're happy to answer any questions thrown our way, whether or not you're a customer. Thank you for your business and loyalty to State Farm."
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Reyna Contreras

May 11, 2025

5  out of  5
rating by Reyna Contreras
"I would like to share my experience working with Marissa at State Farm insurance in the city of Whittier. Marissa gives 10 out of 10 five star customer service. My husband and I are very pleased and trust Marissa’s knowledge as she takes care of our multi coverage insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Regina Despagne

May 6, 2025

5  out of  5
rating by Regina Despagne
"Marissa is the best!! I love how patient she is and how she breaks down the info, to my pace of understanding everything!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gisselle Jimenez

May 2, 2025

5  out of  5
rating by Gisselle Jimenez
"I had a fantastic experience working with Lucy at State Farm. She took the time to clearly explain all of my coverage options and answered every question I had with patience and professionalism. Thanks to her, I felt confident and informed about the policy I chose. Her customer service was exceptional, and I truly appreciated how easy she made the whole process. Highly recommend her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rose Frias

April 10, 2025

5  out of  5
rating by Rose Frias
"Marisa Yracheta has been amazing. She’s extremely knowledgeable and always replies quickly to my emails. I’m so thankful to have her as our agent."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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fernanda perea robles

March 25, 2025

5  out of  5
rating by fernanda perea robles
"I had a fantastic experience working with Lucy to obtain car insurance. She was incredibly helpful, patient, and knowledgeable throughout the entire process. She took the time to explain my options, answer all my questions, and ensure I got the best coverage for my needs at an affordable rate. Her professionalism and friendly attitude made the process smooth and stress free. I truly appreciate her dedication to excellent customer service. I highly recommend Lucy to anyone looking for assistance with insurance!"
We responded:
"Fernanda, thank you so much for taking the time to provide such a detailed and thoughtful review, and for the 5-Star Google Rating. There's no doubt Lucy loves helping her customers. Thank you for the opportunity to earn your business. - Fabio Soto"
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Alfredo Maya

March 20, 2025

5  out of  5
rating by Alfredo Maya
"So Lucy was very kind, she made me feel right at home, courteous and knowledgeable, plus she hit home when she offered some deals that can't be rejected, I've heard good things about state farm on the radio so I feel good about the change I made switching over to state farm, I definitely will recommend state farm to others, keep up the good work, two thumbs up ."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Donte Johnson

March 13, 2025

5  out of  5
rating by Donte Johnson
"Very helpful with Answering questions and help me understand everything that I was covered for"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Fabio Soto"
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Mari Reyes

March 7, 2025

5  out of  5
rating by Mari Reyes
"An intense fire consumed my mother’s home of 40 years. Our entire family was devastated by the loss. I called my State Farm Insurance Agent, Fabio Soto. Within 5 minute, Lucy Gonzalez companionate confirmed that everyone in my family was well and then began taking my information. Lucy referred me to Jessica Mendoza since she had expertise in managing fire claims. Within another 5 minutes, Jessica again asked on the safety of all my family and assisted me with the claim filing process. In moments of painful crisis, this exceptional support from everyone in Fabio Soto’s team provided, meant the world to me. They made me feel like a human being that needed help and not just a claim number. Thank you all!"
We responded:
"Mari, thank you so much for such a thoughtful and detailed review, and for the 5-Star Rating. I'm very proud of our team and also recognize their passion for helping or customers every single day. Claims can be very difficult to navigate through and I'm glad to hear my team was helpful in guiding you through the claims process. - Fabio Soto"
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A Wheels

February 20, 2025

5  out of  5
rating by A Wheels
"Excellent service from Lucy. Very knowledgeable and met all my needs in a timely manner. Glad to have her as a contact for the agency."
We responded:
"Thank you for your 5-star rating and your comments! Lucy and the rest of the team are very passionate about helping new and existing customers. - Fabio Soto"
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Gloria Lopez

February 19, 2025

5  out of  5
rating by Gloria Lopez
"Me gusta el trabajo que Lucy me ha echo estos años. Cualquier pregunta que tengo Lucy esta allí para ayudar y estoy satisfecha con todo. Muchas gracias Lucy 5 estrellas"
We responded:
"Hola Gloria. Muchas gracias por su mensaje sobre Lucy y el servicio que le da. La valuamos mucho como todos nuestros representantes. Tambien gracias por las 5 estrellas! - Fabio Soto"
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Angely Rubio

February 11, 2025

5  out of  5
rating by Angely Rubio
"Excellent work by Lucy. She has been very helpful, always kind, and quick to resolve any issues. Plus, she speaks both Spanish and English, which makes communication much easier. I truly appreciate her support. Excelente trabajo 👌🏼"
We responded:
"Angely, thank you so much for the thoughtful review and 5-Star rating. Lucy loves nothing more than taking care of our customers and utilizing her bi-lingual skills to help more customers in more ways. Thank you for your business. - Fabio Soto"
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David De La Torre

February 10, 2025

5  out of  5
rating by David De La Torre
"Marisa is the best! She took care of me and went above and beyond to make sure my car and health insurance needs we're met. I would highly recommend her and State Farm to anyone."
We responded:
"Thank you for your 5-star review! Marisa is one of our many valued team members that love taking care of customers. Thank you for your business. - Fabio Soto"
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Gloria M

January 25, 2025

5  out of  5
rating by Gloria M
"Wonder Customer Service!! Myself, mother and son conduct business with Lucy from the Whittier Office. Her positive attitude and knowledge of the business speaks volumes. Her excellent communication and customer service skills are outstanding. I relocated and stay with your company solely due to the professionalism she displays. I believe Lucy is an asset to your Company. Sincerely, Gloria Mata Mary Sanchez Rudy Robert Rubio"
We responded:
"Thank you so much for your detailed feedback and 5-star review. Lucy is one of our valued team members in the office that loves taking care of customers and their needs. We appreciate you taking the time to provide a review. - Fabio Soto"
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Randi Larkin

January 24, 2025

5  out of  5
rating by Randi Larkin
"Jennifer was amazing to work with!! Everything was so easy and she communicated great!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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omar espejo

January 24, 2025

5  out of  5
rating by omar espejo
"just got off the phone with marisa great service and explained everything very well on the policies!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Yong Kang

January 22, 2025

5  out of  5
rating by Yong Kang
"Jennifer is very friendly and professional. Great price also."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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XVII

January 15, 2025

5  out of  5
rating by XVII
"Lucy Gonzalez was very helpful and got me through my insurance needs quickly, and she even laughed at my bad jokes."
We responded:
"Thank you for your 5-star review! We appreciate your business. - Fabio Soto"
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Valerie Gonzalez

December 17, 2024

5  out of  5
rating by Valerie Gonzalez
"REVIEW UPDATE! It has been 2 years since I first started working with Fabio Soto insurance and I am so grateful for their professionalism and all their help. I employ people in multiple states and Fabio and his team have been so amazing to help me get it all set up. They communicate quickly and efficiently and I’m so glad I have them on my team! Still 5 stars! Jessica Garibay helped me with my Workers Comp Insurance for my business after another agency totally dropped the ball and left me in a bind. She was so quick, she was SO NICE, and she made everything super easy. She was responsive, and she seriously gave me the customer service I really needed. I’m so relieved she was able to help me out last minute and so grateful I found her. Definitely recommend."
We responded:
"Thank you for your review Valerie! We appreciate you taking the time to provide a review. Jessica Garibay is one of our top agents and we're glad she was able to take such good care of you. Thanks again."
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Margaret G

December 8, 2024

5  out of  5
rating by Margaret G
"Great people hassle free"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ariana Martinez

October 18, 2024

5  out of  5
rating by Ariana Martinez
"Very thankful that I had Marisa‘s help"
We responded:
"Hi Ariana, thank you so much for your review. Marisa loves helping our customers and I'm glad to hear she was so helpful. - Fabio Soto"
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Pablo Grabiel

October 17, 2024

5  out of  5
rating by Pablo Grabiel
"The office is responsive and keeps me informed about my policies."
We responded:
"Hi Pablo. Thank you very much for your positive feedback and for the 5-star rating. We try to always make sure our customers are aware of their coverages so there are no surprises. - Fabio Soto"
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Saira Pinedo

October 14, 2024

5  out of  5
rating by Saira Pinedo
"My experience with Fabio Soto - State Farm was beyond my expectations. Jennifer who was the one helping me is such a nice and sweet person. She's very patient and answered all my questions. She even helped me with a request from my car lender when she could easily said no but she took the time to help me with the request. I recommend 100% this agency. Ask For Jennifer you won't be disappointed."
We responded:
"Hello Saira. Thank you so much for the thoughtful detailed review and for the 5-star rating! Jennifer is one of our many valued team members who love helping customers any way we can. Thank you for your loyalty to State Farm and our agency. - Fabio Soto"