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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donte Johnson

March 13, 2025

5  out of  5
rating by Donte Johnson
"Very helpful with Answering questions and help me understand everything that I was covered for"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Fabio Soto"
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Mari Reyes

March 7, 2025

5  out of  5
rating by Mari Reyes
"An intense fire consumed my mother’s home of 40 years. Our entire family was devastated by the loss. I called my State Farm Insurance Agent, Fabio Soto. Within 5 minute, Lucy Gonzalez companionate confirmed that everyone in my family was well and then began taking my information. Lucy referred me to Jessica Mendoza since she had expertise in managing fire claims. Within another 5 minutes, Jessica again asked on the safety of all my family and assisted me with the claim filing process. In moments of painful crisis, this exceptional support from everyone in Fabio Soto’s team provided, meant the world to me. They made me feel like a human being that needed help and not just a claim number. Thank you all!"
We responded:
"Mari, thank you so much for such a thoughtful and detailed review, and for the 5-Star Rating. I'm very proud of our team and also recognize their passion for helping or customers every single day. Claims can be very difficult to navigate through and I'm glad to hear my team was helpful in guiding you through the claims process. - Fabio Soto"
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A Wheels

February 20, 2025

5  out of  5
rating by A Wheels
"Excellent service from Lucy. Very knowledgeable and met all my needs in a timely manner. Glad to have her as a contact for the agency."
We responded:
"Thank you for your 5-star rating and your comments! Lucy and the rest of the team are very passionate about helping new and existing customers. - Fabio Soto"
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Gloria Lopez

February 19, 2025

5  out of  5
rating by Gloria Lopez
"Me gusta el trabajo que Lucy me ha echo estos años. Cualquier pregunta que tengo Lucy esta allí para ayudar y estoy satisfecha con todo. Muchas gracias Lucy 5 estrellas"
We responded:
"Hola Gloria. Muchas gracias por su mensaje sobre Lucy y el servicio que le da. La valuamos mucho como todos nuestros representantes. Tambien gracias por las 5 estrellas! - Fabio Soto"
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Angely Rubio

February 11, 2025

5  out of  5
rating by Angely Rubio
"Excellent work by Lucy. She has been very helpful, always kind, and quick to resolve any issues. Plus, she speaks both Spanish and English, which makes communication much easier. I truly appreciate her support. Excelente trabajo 👌🏼"
We responded:
"Angely, thank you so much for the thoughtful review and 5-Star rating. Lucy loves nothing more than taking care of our customers and utilizing her bi-lingual skills to help more customers in more ways. Thank you for your business. - Fabio Soto"
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David De La Torre

February 10, 2025

5  out of  5
rating by David De La Torre
"Marisa is the best! She took care of me and went above and beyond to make sure my car and health insurance needs we're met. I would highly recommend her and State Farm to anyone."
We responded:
"Thank you for your 5-star review! Marisa is one of our many valued team members that love taking care of customers. Thank you for your business. - Fabio Soto"
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Gloria M

January 25, 2025

5  out of  5
rating by Gloria M
"Wonder Customer Service!! Myself, mother and son conduct business with Lucy from the Whittier Office. Her positive attitude and knowledge of the business speaks volumes. Her excellent communication and customer service skills are outstanding. I relocated and stay with your company solely due to the professionalism she displays. I believe Lucy is an asset to your Company. Sincerely, Gloria Mata Mary Sanchez Rudy Robert Rubio"
We responded:
"Thank you so much for your detailed feedback and 5-star review. Lucy is one of our valued team members in the office that loves taking care of customers and their needs. We appreciate you taking the time to provide a review. - Fabio Soto"
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Randi Larkin

January 24, 2025

5  out of  5
rating by Randi Larkin
"Jennifer was amazing to work with!! Everything was so easy and she communicated great!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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omar espejo

January 24, 2025

5  out of  5
rating by omar espejo
"just got off the phone with marisa great service and explained everything very well on the policies!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Yong Kang

January 22, 2025

5  out of  5
rating by Yong Kang
"Jennifer is very friendly and professional. Great price also."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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XVII

January 15, 2025

5  out of  5
rating by XVII
"Lucy Gonzalez was very helpful and got me through my insurance needs quickly, and she even laughed at my bad jokes."
We responded:
"Thank you for your 5-star review! We appreciate your business. - Fabio Soto"
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Valerie Gonzalez

December 17, 2024

5  out of  5
rating by Valerie Gonzalez
"REVIEW UPDATE! It has been 2 years since I first started working with Fabio Soto insurance and I am so grateful for their professionalism and all their help. I employ people in multiple states and Fabio and his team have been so amazing to help me get it all set up. They communicate quickly and efficiently and I’m so glad I have them on my team! Still 5 stars! Jessica Garibay helped me with my Workers Comp Insurance for my business after another agency totally dropped the ball and left me in a bind. She was so quick, she was SO NICE, and she made everything super easy. She was responsive, and she seriously gave me the customer service I really needed. I’m so relieved she was able to help me out last minute and so grateful I found her. Definitely recommend."
We responded:
"Thank you for your review Valerie! We appreciate you taking the time to provide a review. Jessica Garibay is one of our top agents and we're glad she was able to take such good care of you. Thanks again."
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Margaret G

December 8, 2024

5  out of  5
rating by Margaret G
"Great people hassle free"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ariana Martinez

October 18, 2024

5  out of  5
rating by Ariana Martinez
"Very thankful that I had Marisa‘s help"
We responded:
"Hi Ariana, thank you so much for your review. Marisa loves helping our customers and I'm glad to hear she was so helpful. - Fabio Soto"
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Pablo Grabiel

October 17, 2024

5  out of  5
rating by Pablo Grabiel
"The office is responsive and keeps me informed about my policies."
We responded:
"Hi Pablo. Thank you very much for your positive feedback and for the 5-star rating. We try to always make sure our customers are aware of their coverages so there are no surprises. - Fabio Soto"
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Saira Pinedo

October 14, 2024

5  out of  5
rating by Saira Pinedo
"My experience with Fabio Soto - State Farm was beyond my expectations. Jennifer who was the one helping me is such a nice and sweet person. She's very patient and answered all my questions. She even helped me with a request from my car lender when she could easily said no but she took the time to help me with the request. I recommend 100% this agency. Ask For Jennifer you won't be disappointed."
We responded:
"Hello Saira. Thank you so much for the thoughtful detailed review and for the 5-star rating! Jennifer is one of our many valued team members who love helping customers any way we can. Thank you for your loyalty to State Farm and our agency. - Fabio Soto"
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karina martinez

October 6, 2024

5  out of  5
rating by karina martinez
"jennifer was amazing! we were recommended her from someone and when we got ahold of her she lived up to hype she was!! amazing!"
We responded:
"Karina, thank you for the 5-Star rating and for your kind words regarding Jennifer! - Fabio Soto"
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Belinda Arellano

October 3, 2024

5  out of  5
rating by Belinda Arellano
"I added my two cars to my existing home insurance. I called looking to lower my home insurance and not only did Marisa help me with a lower home insurance rate I was also able to add my two cars. I am now paying less for both my car and home insurance policies. Thank you so much. Everything is so expensive right now. I’m glad I was able to save some money"
We responded:
"Belinda, thank you very much for your thoughtful response and for the 5-star rating. Marisa loves helping customers with providing a better value overall. Thank you for your loyalty to our agency and State Farm! - Fabio Soto"
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JULIO C RIVERA

September 27, 2024

5  out of  5
rating by JULIO C RIVERA
"Jennifer walked me through the process and provided a professional attitude. She helped to select the best policy for my situation. I appreciated her assistance. It made me trust State Farm. Thank you."
We responded:
"Julio, thank you for your review and 5-Star rating. We appreciate you taking the time to submit the review. Welcome to the State Farm and Soto Agency family! - Fabio Soto"
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Jovanna Gomez

September 27, 2024

5  out of  5
rating by Jovanna Gomez
"I have to say one of the easiest insurance companies I have worked with Jennifer has been nothing more than amazing helpful and fully knowledgeable. She goes above and beyond to help."
We responded:
"Jovanna, thank you very much for your comments and for the 5-Star Review. Jennifer loves taking care of both new and current customers alike. Welcome to the Soto Agency and State Farm family. - Fabio Soto"
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Juan Figueroa

September 25, 2024

5  out of  5
rating by Juan Figueroa
"I had a very good experience working with Marisa. She helped me get a great deal on my car insurance and convinced me to get life insurance, which, in hindsight, I’m definitely grateful for. Would highly recommend!"
We responded:
"Hi Juan, thank you very much for the 5-Star rating and for your thoughtful comment. Marisa and the rest of our team is very passionate about protecting families and one of the ways we do that is through Life Insurance. I'm glad to hear she was able to help yours. -Fabio Soto"
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Michelle Rojas

September 23, 2024

5  out of  5
rating by Michelle Rojas
"This was the best affordable insurance out there and the worker who was helping me was the best her name was Lucy ."
We responded:
"Michelle, thank you very much for the review and the 5-Star rating. Welcome to the State Farm and Soto Agency family. - Fabio Soto"
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Ashley Apodaca

September 20, 2024

5  out of  5
rating by Ashley Apodaca
"Marissa was of great help awesome customer service. I recommend stat farm to anyone looking for good coverage. There very helpful and give you good knowledge on what your paying for."
We responded:
"Hi Ashley, Thank you for the 5-Star Rating and for your comment. Marisa is one of our valued team members that loves sharing her knowledge with our customers so that they can make the most educated decision possible that fits their needs. Thank you. - Fabio Soto"
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Cindy Granados

September 20, 2024

5  out of  5
rating by Cindy Granados
"Honestly this State Farm Insurance Agency is nothing but the best. They are always hands on ready to help out their customers. All I can say is that this agency is nothing but the best. Their whole crew of employees are just awesome at their job. I 100% recommend their agency!"
We responded:
"Hi Cindy...thank you very much for the stellar review and comments. Our agency if very focused on trying to provide the best service possible for our customers and prospective customers. Thank you for your loyalty to State Farm and our agency. - Fabio Soto"
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Paulette Holler

September 12, 2024

5  out of  5
rating by Paulette Holler
"Every member of Fabio’s team of professionals is caring, competent, and responsive!"
We responded:
"Paulette, thank you for your kind words. We appreciate your business and loyalty to State Farm. - Fabio Soto"